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Design for Services
  • Language: en
  • Pages: 298

Design for Services

  • Type: Book
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  • Published: 2016-04-08
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  • Publisher: CRC Press

In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do for services, and how this connects to existing fields of knowledge and practice. Designers previously saw their task as the conceptualisation, development and production of tangible objects. In the twenty-first century, a designer rarely 'designs something' but rather 'designs for something': in the case of this publication, for change, better experiences and better services. The authors reflect on this recent transformation in the practice, role and skills of designers, by organising their book into three main sections. The first section links Design for Services to existing models and studies on services and service innovation. Section two presents multiple service design projects to illustrate and clarify the issues, practices and theories that characterise the discipline today; using these case studies the authors propose a conceptual framework that maps and describes the role of designers in the service economy. The final section projects the discipline into the emerging paradigms of a new economy to initiate a reflection on its future development.

Designing for Service
  • Language: en
  • Pages: 288

Designing for Service

Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers. It is now a growing field of both practice and academic research. Designing for Service brings together a wide range of international contributors to map the field of service design and identify key issues for practitioners and researchers such as identity, ethics and accountability. Designing for Service aims to problematize the field in order to inform a more critical debate within service design, thereby supporting its development beyond the pure methodological discussions that currently dominate the field. The contributors to this innovative volume consider the practice of service design, ethical challenges designers may encounter, and the new spaces opened up by the advent of modern digital technologies.

Creating Innovative Products and Services
  • Language: en
  • Pages: 292

Creating Innovative Products and Services

Really new products and services are scarce, yet the need for them is huge. That's why Innovation is an important managerial instrument – but many of us struggle with how to approach it. Gijs van Wulfen's Creating Innovative Products and Services is an essential read for anyone involved in new product or service design, brand development, new business development or organizational development because it 'unfuzzies' the front end of innovation with practical tools, effective checklists and an inspiring innovation route map. Gijs van Wulfen explains how to: • Build a committed ideation team, compile a concrete innovation assignment and identify opportunities; • Explore trends, technology...

Land Resources Monitoring, Modeling, and Mapping with Remote Sensing
  • Language: en
  • Pages: 849

Land Resources Monitoring, Modeling, and Mapping with Remote Sensing

  • Type: Book
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  • Published: 2015-10-02
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  • Publisher: CRC Press

A volume in the three-volume Remote Sensing Handbook series, Land Resources Monitoring, Modeling, and Mapping with Remote Sensing documents the scientific and methodological advances that have taken place during the last 50 years. The other two volumes in the series are Remotely Sensed Data Characterization, Classification, and Accuracies, and Remote Sensing of Water Resources, Disasters, and Urban Studies. In true handbook style, the chapters in the volume have been carefully selected, organized, and designed to be self-contained so that you can focus on a chapter and read it through without having to be overly dependent on other chapters. This volume provides comprehensive theoretical and ...

Leading public design
  • Language: en
  • Pages: 256

Leading public design

  • Type: Book
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  • Published: 2017-01-25
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  • Publisher: Policy Press

This powerful new book provides a clear framework for understanding and learning an emerging management practice, leading public design. Drawing on more than a decade of work on public sector innovation, Christian Bason uses his extensive practical experience and research conducted among public managers in the UK, the US, Australia, Finland and Denmark to explore how public organisations can be redesigned from the outside in, shaping policies and services that are truly experienced as useful and meaningful to citizens, and which leverage all of society’s resources to co-produce better outcomes. Through detailed case studies, the book presents six management practices which leaders in gover...

Diagnostic Criteria in Autoimmune Diseases
  • Language: en
  • Pages: 593

Diagnostic Criteria in Autoimmune Diseases

According to the Autoimmune Diseases Coordinating Committee (ADCC), between 14.7 and 23.5 million people in the USA – up to eight percent of the population are affected by autoimmune disease. Autoimmune diseases are a family of more than 100 chronic, and often disabling, illnesses that develop when underlying defects in the immune system lead the body to attack its own organs, tissues, and cells. In Handbook of Autoimmune Disease, the editors have gathered in a comprehensive handbook a critical review, by renowned experts, of more than 100 autoimmune diseases, divided into two main groups, namely systemic and organ-specific autoimmune diseases. A contemporary overview of these conditions with special emphasis on diagnosis is presented. Each chapter contains the essential information required by attending physicians as well as bench scientists to understand the definition of a specific autoimmune disease, the diagnostic criteria, and the treatment.

Concise Encyclopedia of High Performance Silicones
  • Language: en
  • Pages: 434

Concise Encyclopedia of High Performance Silicones

The encyclopedia will be an invaluable source of information for researchers and students from diverse backgrounds including physics, chemistry, materials science and surface engineering, biotechnology, pharmacy, medical science, and biomedical engineering.

The Virtuous Circle
  • Language: en
  • Pages: 198

The Virtuous Circle

  • Type: Book
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  • Published: 2015
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  • Publisher: Unknown

None

Eat, Cook, Grow
  • Language: en
  • Pages: 320

Eat, Cook, Grow

  • Type: Book
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  • Published: 2014-04-11
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  • Publisher: MIT Press

Tools, interfaces, methods, and practices that can help bring about a healthy, socially inclusive, and sustainable food future.

Sustainability in Energy and Buildings
  • Language: en
  • Pages: 424

Sustainability in Energy and Buildings

This volume represents the proceedings of the First International Conference on S- tainability in Energy and Buildings, SEB’09, held in the City of Brighton and Hove in the United Kingdom, organised by KES International with the assistance of the World Renewable Energy Congress / Network, and hosted by the University of Brighton. KES International is a knowledge transfer organisation providing high-quality c- ference events and publishing opportunities for researchers. The KES association is a community consisting of several thousand research scientists and engineers who p- ticipate in KES activities. For over a decade KES has been a leader in the area of Knowledge Based and Intelligent in...